FAQ

Journey to Restoration, LLC, is a mental health therapy practice located in Hammond & Metairie, Louisiana. We specialize in helping individuals, couples, and families find healing, wholeness, and harmony in their lives. Our experienced therapists provide evidence-based therapies, such as EMDR, Family systems, and cognitive-behavioral therapy to address a wide range of mental health issues.

Our services are designed to help people of all ages, from children to geriatric adults. Whether you are dealing with anxiety, depression, family dynamics, grief, or other challenges, we are here to support you on your journey to emotional well-being.

An individual who is prepared to show up for themselves & willing to give themselves permission to heal.

Yes, we offer both in-person and tele-health services for your convenience. This allows you to receive therapy from the comfort of your own home across the state of Louisiana or choose in-person sessions at our Metairie or Hammond offices.

ADD/ADHD

Adjustment Disorder

Anger Management

Anxiety

Behavioral Issues

Blended Families

Career Counseling

Chronic Impulsivity

College Mental Health

Communication Issues

Depression

Emotional Disturbance

Family Conflict

Family Systems

Life Transitions

Men's Issues

Mindfulness

Relationship Issues

School Issues

Self-Esteem

Women's Issues

Work Stress

During a therapy session at Journey to Restoration, you can expect a safe and confidential environment where you can openly discuss your thoughts and feelings. Our therapists will work collaboratively with you to identify your unique needs and provide personalized treatment plans to help you achieve your goals.

· Blue Cross Blue Shield (BCBS)/Anthem Insurance

· United Healthcare Commercial Insurance

· Aetna Commercial Insurance

· Cigna Commercial Insurance

· EAP Insurance for most insurance companies

· Private Pay

Out of Network Reimbursement: If your insurance company isn’t listed above and you know that you receive Out of Network benefits from your insurance provider. We can offer a superbill with appropriate details for you to request reimbursement from your insurance provider.

There is a charge for no show appointments/late cancellations, when less than a 48-hour notice is given by the client.

• Clients will be billed for half of the rate of service for late cancellations when less than a 48 -hour notice is given.

Clients will be billed for the full rate of service for no show appointments and late cancellations when less than 24-hour notice is given.

PLEASE NOTE: Insurance companies do not reimburse for no show/late cancellation appointments. Therefore, you will be responsible for the total billed amount. Reminder emails and/or text to clients are offered as a courtesy via Simple Practice.

• A 15-minute grace period is given to all clients. However, after time has lapsed the appointment will be considered as a no show.

Scheduling a consultation or therapy session with us is easy. Simply call us at (985) 402-1465 to speak with our team, and we will assist you in setting up an appointment. We also offer a complimentary consultation, where you can get to know us and discuss your needs before committing to therapy. Your path to healing begins with a simple phone call.

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